Matador App - Privacy Policy

1. Introduction

Welcome to Matador ("we," "our," "us").

Matador is a global platform connecting athletes, gyms, practitioners, coaches, sponsors, agents, and event organisers across combat sports and related industries. This Privacy Policy explains how we collect, use, process, store, share, and protect personal data when you use the Matador mobile application, website, streaming services, gym-management systems, and related services (collectively, the "Platform").

By accessing or using the Platform, you agree to this Privacy Policy.

2. Information We Collect

A. Information You Provide

We may collect:

• Name, username, email address, phone number, password, and profile image
• Discipline, belt rank, gym affiliation, athlete profile details, and seminar-related information
• Billing information, connected payout accounts, and payment-related metadata
• Event creation data including venue, pricing, livestream details, schedules, and attendee information
• Sponsorship, coaching, gym, or agent-related profile data
• User-generated content including posts, comments, reviews, images, livestreams, uploaded media, and instructional content
• Support requests and communications with Matador

B. Automatically Collected Information

We may automatically collect:

• Device identifiers, operating system, browser type, IP address, app version, and diagnostics
• Usage metrics, feature interaction data, clicks, swipes, search activity, and engagement analytics
• Crash logs and technical performance data
• Streaming playback and livestream analytics
• Approximate or precise location data where enabled

C. Location Data

Matador may use location information to:

• Display nearby seminars, gyms, events, and opportunities
• Generate athlete demand heatmaps
• Improve discovery systems and recommendations
• Deliver geographically relevant content and notifications

Location services are optional. Disabling location access may reduce Platform functionality.

D. Third-Party Data

We may receive information from:

• Payment providers such as Stripe
• Social integrations including Apple, Google, Instagram, Facebook, and WhatsApp
• Gyms, athletes, sponsors, agents, and event organisers
• Analytics, security, infrastructure, fraud-prevention, and streaming providers

3. How We Use Information

We use collected data to:

• Operate and improve the Platform
• Facilitate seminars, events, livestreaming, instructionals, and sponsorship opportunities
• Process payments and payouts
• Operate gym-management and attendance systems
• Personalise recommendations and discovery
• Send notifications and platform communications
• Provide customer support
• Detect fraud, abuse, spam, scraping, or security threats
• Enforce legal rights
• Meet tax, regulatory, legal, and compliance obligations

4. Automated Systems, AI, and Recommendations

Matador may use automated systems, algorithms, artificial intelligence, and machine-learning technologies to:

• Recommend athletes, gyms, seminars, sponsors, or users
• Optimise search, feeds, rankings, and discovery
• Generate analytics, heatmaps, or operational insights
• Personalise notifications and platform experiences
• Detect suspicious activity, fraud, spam, abuse, or policy violations
• Improve operational performance and user experience

These systems may operate using behavioural, engagement, preference-based, and aggregated data.

5. Legal Basis for Processing

Where applicable under UK GDPR or EU GDPR, we process data under:

• Contractual necessity
• Legitimate interests
• User consent
• Legal obligations

6. Sharing of Information

We do not sell personal data.

We may share information with:

• Payment and financial providers
• Hosting, analytics, and infrastructure providers
• Streaming and media-delivery providers
• Gyms, athletes, sponsors, agents, organisers, and event partners where operationally necessary
• Legal and regulatory authorities where required by law
• Security and fraud-prevention partners

7. Streaming, Media, Likeness, and Promotional Rights

By attending, participating in, hosting, appearing in, livestreaming, uploading content to, or otherwise engaging with the Platform or Platform-related events, users acknowledge and agree that seminars, matches, interviews, instructionals, livestreams, audience footage, photographs, audio recordings, and related activities may be:

• recorded
• streamed live
• archived
• edited
• clipped
• redistributed
• published
• promoted
• broadcast
• used commercially

Users grant Matador Seminars Ltd and associated rights holders a worldwide, non-exclusive, royalty-free licence and right to use, reproduce, display, distribute, modify, edit, publish, archive, market, promote, and commercially exploit their:

• name
• image
• likeness
• voice
• appearance
• performance
• biographical information
• photographs
• video footage
• submitted content
• event participation footage

across digital platforms, social media, streaming services, websites, applications, promotional campaigns, advertising materials, editorial content, printed materials, and other media formats now known or developed in the future.

Users acknowledge and agree that no additional compensation, royalties, or approval rights shall be owed unless separately agreed in writing.

Where legally required, users may request removal of specific promotional content by contacting support@matadorapp.io.

Matador reserves the right to retain archival, editorial, compliance-related, security-related, or historically published material where legally permitted.

8. Gym Management Services

Matador may provide software tools for:

• Membership management
• Attendance tracking
• Timetables
• Payments and recurring billing
• Contract and document management
• Messaging systems
• Gym administration

Matador acts solely as a technology provider and is not responsible for:

• Gym operations
• Safeguarding obligations
• Coaching standards
• Health and safety compliance
• Employment matters
• User disputes
• Local legal compliance obligations

Gyms and organisers remain solely responsible for operating lawfully and safely.

9. Chat and Communications

Matador may process communication metadata for operational, moderation, fraud prevention, security, or legal compliance purposes.

Matador does not actively monitor private chats and does not retain chat content longer than operationally necessary for delivery, moderation, security, operational, or legal purposes.

10. Data Retention and Deletion

We retain data only for as long as necessary to:

• Operate the Platform
• Fulfil contractual obligations
• Meet legal and compliance requirements

Permanent Deletion

When a user deletes their account, the following are permanently purged from Matador systems:

• Personal information
• Profile data
• Activity data
• Location data
• Metadata
• Event participation records

Exceptions apply where retention is legally required for:

• Financial records
• Tax obligations
• Fraud prevention
• Security investigations
• Legal compliance

11. International Transfers

Information may be processed in the UK, EU, US, or other jurisdictions where our providers operate. We use reasonable safeguards including encrypted transmission and contractual protections.

12. Security

We use commercially reasonable safeguards including:

• Encryption
• MFA
• Secure cloud infrastructure
• Access controls
• Monitoring systems
• Firewalls and authentication protections

No system can guarantee absolute security.

13. Children's Privacy

The Platform is intended for users aged 18+. Users aged 16-17 may use the Platform only with guardian consent. We do not knowingly collect personal data from children under 16.

14. Third-Party Services

The Platform may contain links or integrations to third-party services, websites, or applications. Matador is not responsible for third-party privacy or security practices.

15. Intellectual Property and Proprietary Technology

All software, source code, databases, platform architecture, branding, systems, algorithms, recommendation engines, mapping systems, heatmaps, event-matching systems, and proprietary technologies connected to the Matador Platform (the "Matador IP") are protected by intellectual-property laws and associated rights.

The Matador IP is owned by its respective rights holders and is licensed for use by Matador Seminars Ltd in connection with operation of the Platform and associated services.

16. Database and Platform Protection

Users may not scrape, extract, mirror, harvest, crawl, index, or systematically reproduce any portion of the Platform database including:

• Athlete profiles
• Gym listings
• Event data
• Maps
• Analytics
• Heatmaps
• Sponsorship data
• User activity
• Streaming content

17. Force Majeure

Matador shall not be liable for delays, outages, interruptions, cancellations, or failures caused by circumstances outside reasonable control including:

• Internet outages
• Venue failures
• Natural disasters
• Government restrictions
• Cyberattacks
• Athlete illness or travel disruption
• Third-party infrastructure failures
• Power outages

18. Updates to This Policy

We may update this Privacy Policy periodically. Continued use of the Platform following updates constitutes acceptance of the revised Policy.

19. Contact

Matador Seminars Ltd
Email: support@matadorapp.io
Jurisdiction: England and Wales