Matador App - Privacy Policy

1. Introduction

Welcome to Matador ("we," "our," "us").

Matador is a global event and seminar platform connecting athletes, gyms, and practitioners across combat sports.

This Privacy Policy explains how we collect, use, share, and protect your information when you use the Matador App, website, and related services (the "Platform").

By using Matador, you agree to this Policy and our Terms of Service.

2. Data We Collect

A. Information You Provide

• Account details (name, email, phone, username, password)
• Professional details (discipline, belt rank, gym affiliation)
• Payment information (processed via Stripe - Matador does not store card numbers)
• Event details (event name, description, venue, pricing)
• Communications (metadata only - no chat content retained)

B. Automatically Collected Data

• Device and usage data (IP, device model, OS version, session length)
• Location data (precise or approximate if enabled)
• Cookies and analytics (Firebase, Google Analytics for functionality and performance)

C. Data From Third Parties

• Social media integrations (Facebook, Instagram, WhatsApp)
• Partner data from gyms or sponsors related to event management

3. How We Use Your Data

• Provide core services (profile, events, ticketing, chat, payments)
• Improve the Platform (bug fixes, analytics, optimisation)
• Facilitate connections between athletes and gyms
• Process payments securely via Stripe
• Send notifications and updates (with consent)
• Ensure safety and legal compliance
• Conduct aggregated and anonymous research

4. Legal Basis for Processing (UK/EU GDPR)

• Contractual necessity
• Legitimate interest
• Consent (for marketing or GPS tracking)
• Legal obligation

5. Sharing of Data

We never sell your data.

We may share information with:

• Payment processors (Stripe, PayPal, Apple Pay, Google Pay)
• Analytics and security providers (Google, Firebase, Sentry)
• Event partners and gyms (as needed for seminar management)
• Legal authorities when required by law

6. Data Retention and Deletion

• Account data retained until you delete your account.
• Transaction records kept up to 7 years for compliance.
• Location and analytics data anonymised or deleted after use.

When you delete your account, all personal information and related data are permanently purged from Matador systems, except for legally required financial records (e.g., payment receipts).

7. International Transfers

Your data may be processed in the UK, EU, or US under Standard Contractual Clauses and encrypted transmission.

8. Your Rights

You may:

• Access, correct, or delete your data
• Withdraw consent
• Restrict processing
• Request data portability
• File a complaint with a data authority

Contact: support@matadorapp.io

9. Security

We use encryption, MFA, firewalls, and secure hosting to protect data. No system is 100% secure - please keep your login credentials private.

10. Children's Privacy

For ages 18+ only. Users 16-17 require guardian consent. No data is knowingly collected from children under 16.

11. Third-Party Links

We are not responsible for privacy practices of external sites linked within the app.

12. Policy Updates

We may revise this Policy from time to time. Updates appear within the app and on our website.

13. Contact Us

Matador App Ltd
Email: support@matadorapp.io
Jurisdiction: United Kingdom

14. Intellectual Property and Proprietary Technology

All software, design, systems, and algorithms within Matador are the exclusive property of Matador App Ltd.

No copying, replication, reverse-engineering, or unauthorised use is permitted without written consent. Violation may result in civil or criminal action.